Returns & Exchanges
At Arttd’inox, we strive to ensure your premium stainless steel homeware reaches you in perfect condition; however, if you are not satisfied, we offer a seamless 15-day return policy for unused items in their original packaging.
Return Process
- 1.Initiate Request
Log in to your account and navigate to the 'My Orders' section to select the items you wish to return and provide a reason for the request.
- 2.Quality Verification
Upload clear photographs of the product and its original tags to help our quality assurance team verify the condition of the stainless steel surface.
- 3.Secure Packaging
Carefully pack the item back into its original Arttd’inox box to prevent any scratches or dents during the return transit.
- 4.Pickup & Refund
Once our courier collects the package and it passes our warehouse inspection, your refund will be processed to the original payment method within 7-10 business days.
