Returns & Exchanges

At Arttd’inox, we strive to ensure your premium stainless steel homeware reaches you in perfect condition; however, if you are not satisfied, we offer a seamless 15-day return policy for unused items in their original packaging.

Return Process

  • 1.
    Initiate Request

    Log in to your account and navigate to the 'My Orders' section to select the items you wish to return and provide a reason for the request.

  • 2.
    Quality Verification

    Upload clear photographs of the product and its original tags to help our quality assurance team verify the condition of the stainless steel surface.

  • 3.
    Secure Packaging

    Carefully pack the item back into its original Arttd’inox box to prevent any scratches or dents during the return transit.

  • 4.
    Pickup & Refund

    Once our courier collects the package and it passes our warehouse inspection, your refund will be processed to the original payment method within 7-10 business days.